Our Books are Satisfaction Guaranteed!
We are quite confident in the quality of our books and our gluten-free recipes.
If you purchase a gluten-free recipe book directly from us via this website (using Paypal/credit-card) and are dissatisfied with it,
you may return it within 35 days of purchase for a refund (less original shipping and handling charges).
Sorry, but if you send payment by mail to us (check, money-order, etc.), we can not offer a refund due to increased processing costs.
If you purchase one of our books from a retail location, its return is subject to the selling store's return policies. If you purchase a book from us directly at a trade show and wish to return it, the refunded amount will reflect a $4.00 handling charge to cover the costs of processing a check and mailing it to you (and, you must provide a copy of the original sales receipt to us with your returned book).
Autographed or other personalized books may not be returned. "Scratch and Dent Sale" books are non-returnable for obvious reason: they are significantly discounted, and already have minor imperfections.
Books must be in original condition, or reasonably close to it, to qualify for refund.
Since we either donate returned books to libraries, or give them away as promotional items, books with significant damage will not be accepted for refunds.
We must receive the book prior to issuing any refund.
This guarantee is limited to one book per person so as to prevent any abuse of our generous return policy.
When you purchase any of our books, you are issued a customer number and unique transaction-ID. Include that ID with any correspondence to ensure proper credit is issued.
If you lose this ID, email us with your contact information and we will attempt to locate it for you. No books returns are accepted from parties other than the original purchaser.
Contact Us prior to returning book for fastest possible refund as we can queue your request and prepare refund transaction ahead of receiving book.
